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Do not use this email to report a crime. To report a crime, call the Department of Emergency Communications at 804 646-5100. If it is an emergency, call 911.
RVA311 launched on June 15.
In order to ensure that your request is received by the City of Richmond for review and remedy, please visit
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By entering your service request via the RVA311 tool you will have the ability to receive update notifications and track the progress of your request.
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